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Terms of Use

These terms and conditions of use (hereinafter, the “Terms”) apply to, Inc. company, its group companies, affiliates and officials (hereinafter, the “Company”).
The Terms set forth the terms and conditions for the use of this website and the services provided on this website (hereinafter, the “Service”) by the Company. Customers (hereinafter, “Users”) are requested to use the Service in accordance with the Terms.

If you have any objection to these Terms, your sole and exclusive remedy is to immediately cease accessing and browsing this website and using the Service.

The information contained in this website, including images, video, text, data, audio, links, software, and all other materials are the exclusive property of the Company. You may not reproduce, display, license, transfer, modify, translate, sell, distribute, transmit, broadcast, publish, create derivative works from, or otherwise process the information by any means without the Company’s express prior written permission. However, this limitation shall not apply only to private and non-commercial use.

The trademarks and identifying information contained in this website (hereinafter, “Trademarks, etc.”) are the exclusive property of “Forest Retreat” and “foresta di luce”, which is owned and utilized by the Company. Users may not reproduce, copy, or otherwise use such Trademarks, etc. without the prior express written permission of the Company.

Article 1 (Application)


The Terms shall apply to all relationships related to the use of the Service between the User and the Company.


In addition to the Terms, the Company may establish various rules and regulations regarding the use of the Service (hereinafter, “Separate Provisions”). These Separate Provisions shall constitute a part of the Terms, irrespective of the names.


In the event that any provision of the Terms conflicts with any of the Individual Regulations, unless otherwise specified in the Individual Regulations, the provisions of the Individual Regulations shall take precedence.

Article 2 (Registration for Use)


In this Service, a prospective User shall agree to the Terms, apply for a user registration in the manner prescribed by the Company, and the user registration shall be completed when the Company approves the application.


If the Company determines that the applicant has any of the following reasons, the Company may not approve the application for registration, and shall not be obligated to disclose the reasons.

  • a.

    When false information is reported at the time of application for registration.

  • b.

    If the application is from a person who has violated the Terms

  • c.

    In any other case in which we deem the registration to be inappropriate.

Article 3 (Management of Information in the Facility Usage System and Applications)


Users shall properly manage the information in the facility usage system and applications of this Service at their own responsibility.


Users shall not transfer, lend or share the information in the facility usage system and applications with a third party under any circumstances. The Company considers the information in the facility usage system and application issued by the Company to be used by Users themselves.


Except intentional act or gross negligence of the Company, we assume no responsibility for any damage caused by a third party's use of the information in the facility usage system or applications.

Article 4 (Usage Fees and Payment Method)


As compensation for the use of the Service, the User shall pay the usage fee separately determined by the Company, which we will display on our Reservation System, by the method we specify.


When the User delays payment, the User must pay the late payment charge at a rate of 14.6% per year.

Article 5 (Act of Prohibition)

The User must not do the acts stated below when using the Service.


Illegal acts or acts that offends public order and morality


Actions related to criminal activity


Infringement of copyrights, trademark rights, or other intellectual property rights contained in the Service, including the contents of the Service


Acts that disrupt or interfere with the functionality of the servers or networks of the Company, other Users, or other third parties


Commercial use of information obtained through the Service


Any act that may interfere with the operation of the Service


Unauthorized access or attempts to gain unauthorized access


Collecting or accumulating personal information about other Users


Acts that cause loss, damage, or discomfort to other Users of the Service or other third parties


Impersonation of another User


Advertising, publicity, solicitation, or any business on the Service that are not authorized by the Company


Acts for the purpose of meeting an unacquainted person of the opposite sex or of the same sex


Acts of providing benefits directly or indirectly to antisocial forces in relation to the Company’s Service


Any other acts that the Company deems inappropriate

Article 6 (Suspension of Provision of the Service, etc.)


In the event that the Company determines that any of the following reasons exist, the Company may suspend or discontinue provision of all or part of the Service without prior notice to the User.

  • a.

    When the Company perform the maintenance check of a computing system or update depending on the Service

  • b.

    When, by the inevitability such as an earthquake, a thunderbolt, a fire, a blackout or the natural disaster, the offer of this Service becomes difficult

  • c.

    When a computer or a communication line stops by an accident

  • d.

    In addition, when the Company judge the offer of this Service to be difficult


The Company shall not take responsibility for all regardless of a reason about any disadvantage that a user or a third party put on by the stop of the offer of this Service or interruption or damage.

Article 7 (Restrictions on Use and Registration Deletions)


The Company may restrict a User’s use of all or part of the Service, or terminate the user’s registration without prior notice if the User falls under any of the following.

  • a.

    When a User violate either article of this agreement

  • b.

    When it becomes clear that an entry has a false fact

  • c.

    When there is default in payment of fees and other obligations

  • d.

    When there is no response to a notion from the Company for a certain period of time

  • e.

    In addition, when we judge the use of this Service not to be suitable


The Company do not take all responsibility about the damage that occurred in the User because of the act that we performed based on this article.

Article 9 (Denial of Warranty and Disclaimer)


The Company provides no guarantee, whether explicitly or implicitly, that the Service does not include any virtual or legal defects (safety, reliability, accuracy, completeness, validity, compatibility with a specific purpose, security-related faults, errors and bugs, infringement of rights, etc.)


The Company do not take all responsibility about any damages incurred by the User as a result of the Service. However, if the agreement (including but not limited to this Terms) between the Company and Users regarding the Service shall be deemed as a consumer contract under the Consumer Contract Law in Japan, then this exemption clause shall not be applied.


Even in the case prescribed in the proviso to the preceding paragraph, the Company shall not be liable for damages arising out of the circumstances of the user caused by default (due to gross negligence) or illegal action by the Company, Including the case where you can foresee or predict the occurrence of damage).


We are not responsible for any transactions, communications, or disputes that occur among Users or third parties in relation to the Service.

Article 10 (Change of Service Contents, etc.)

The Company shall be able to change the contents of this Service or cancel the provision of this Service without notifying the user and will not bear any responsibility for damage caused to the user by this.

Article 11 (Modification of Terms)

The Company is able to change the policy without informing the Users whenever needed. If a User continues to use the Service following a modification to the Terms, such User shall be regarded as having accepted the Terms following the modification.

Article 12 (Handling of Personal Information)

The Company shall appropriately handle personal information obtained through the use of the Service in accordance with the Company’s “Privacy Policy”.

Article 13 (Notice or Communication)

The information or contact between the firm and the Users will be done within the guidelines that the Company provides. Unless Users notifies us of a change in their contact information in accordance with a method separately determined by the Company, we will assume that the currently registered contact information is valid and send a notice or communication to that contact information, which will be deemed to have reached the Users at the time it is sent.

Article 14 (Prohibition of the Transfer of Rights and Obligations)

Users can not transfer their rights or obligations based on their position in the service contract or this Terms to a third party or offer them as collateral without the Company’s prior consent.

Article 15 (Governing Law and Jurisdiction)


Interpretation of this agreement is governed by Japanese law.


If any troubles about the Service occur, the court in which the Company exists will be the exclusive jurisdiction.

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